Loongbuy in brief
Loongbuy presents itself as a Taobao, 1688 and Weidian agent focused on saving on shipping. Independent guides describe a clean interface and a straightforward ordering process, and at least one suggests it as an easy starting point for beginners. A public site-reputation check found a domain a few years old and no malware or phishing flags. On paper, it looks like many smaller agents.
What sets this page apart from most in our index is the review picture, which has turned negative in 2026. That is why our status index lists Loongbuy as having reported problems rather than simply operating.
Loongbuy is a real, smaller agent whose recent reviews give reason for caution.
What recent reviews describe
Loongbuy's Trustpilot page has fewer than ten reviews, so each one carries weight. Earlier ones, from January and February 2026, are positive: buyers describe an easy-to-use site, being kept informed at each step, and shipping costs that weren't outrageous. The later ones are not:
| Date | What the reviewer describes |
|---|---|
| March 2026 | A shoe order cancelled after more than a month, with no refund and no reply to emails |
| May 2026 | A long-time user says service declined over a few months, shipments stopped, messages went unanswered and refunds were refused |
| Undated | Over £50 paid in delivery for a small parcel, and disappointment with item quality |
Loongbuy replied publicly to at least one negative review, explaining that it is an agent rather than a seller and that items go through QC before shipping. That is a fair point about item quality, which depends on the seller. It doesn't address complaints about stopped shipments and missing refunds, which are about the agent itself.
The most recent complaints concern shipping and refunds, the two things an agent must get right.
Why a small review base makes this harder
With large agents, a few bad reviews are noise among thousands. With Loongbuy, two serious complaints out of nine reviews are a large share. That cuts both ways: it could be a bad stretch for a few customers, or an early sign of the kind of decline that came before other agents' closures. Slowing refunds, stopped shipments and silence from support are the same warning signs we describe on the ACBuy page.
We can't tell which it is from outside, and we won't guess. What we can say is that the evidence available in October 2026 doesn't support putting money into Loongbuy without strong safeguards.
Few reviews mean high uncertainty; treat recent warning signs seriously until evidence improves.
If you already have orders at Loongbuy
- Ship anything that has passed QC on a tracked line, rather than leaving it stored.
- Request cancellation of orders not yet bought, in writing, and ask where the refund will go.
- Save everything: order history, QC photos, payment receipts and messages.
- Don't top up your balance to pay for anything new.
- Know your dispute window. If you paid by card or PayPal for orders that aren't fulfilled, those providers have time-limited dispute processes. Contact support first, but don't let the window close.
Reduce what you have at Loongbuy and keep records until everything is resolved.
Conflicting terms
Published figures for Loongbuy disagree, even within the same source. One spreadsheet site's Loongbuy page states a 5% fee and 30 days of free storage in its summary, and 0 to 3% with 90 days elsewhere on the page. Neither is confirmed by Loongbuy in anything we could find. If you use Loongbuy, rely on the fee lines in your own checkout and the storage date in your own account.
Missing or inconsistent terms are not proof of a problem, but combined with the recent complaints they are one more reason to keep any test order small.
No reliable public numbers; check your own account.
What would change our view
This page reflects the evidence in October 2026, and we'll update it if that changes. Signs that Loongbuy is back on track would include several recent reviews from different buyers describing parcels that arrived, refunds that were paid and support that replied, spread over a few weeks. A clear public statement from Loongbuy addressing the shipping delays would also help. Equally, more reports of stopped shipments, or the site going offline, would move it toward the closed agents on our index.
Consistent new reports of delivered parcels and paid refunds would change this page; we'll watch for them.
Moving your Loongbuy finds
Your Loongbuy spreadsheet is portable. Each link wraps a Taobao, Weidian or 1688 item number that opens through any working agent; the link converter rewrites it for Oopbuy. Check the listing still matches and look up recent QC photos before buying; the QC guide explains how. For choosing an agent, the agent index shows which agents were confirmed working and when, and is Oopbuy legit covers this site's main agent, including its own weak spots.
Keep the finds, move the orders, and choose an agent with a recent, confirmed status.
FAQ
Is Loongbuy legit?
Loongbuy is a real agent platform with a domain that is a few years old. However, its few recent reviews from 2026 describe stopped shipments and refunds not issued. Treat it with caution and start with a very small order, if at all.
Is Loongbuy shut down?
We have not seen confirmation that it closed. Recent reviews describe serious problems, so we list it as having reported problems rather than as working normally.
What does Loongbuy charge?
Claims conflict: one site lists a 5% fee and 30 days of storage, and the same page also mentions 0–3% and 90 days. Read the fee lines in your checkout and the storage date in your account.
Why are there so few Loongbuy reviews?
It is a smaller agent. A small review base means a few experiences carry a lot of weight, in either direction, so look for consistent patterns over time.
Can I use Loongbuy spreadsheet links elsewhere?
Yes. Each Loongbuy link contains a marketplace item number you can open through any working agent.